Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us, including when you:

• Fill out forms on our website
• Request a quote
• Subscribe to updates or newsletters
• Contact us for service or support

Personal Information may include:

• Name
• Email address
• Phone number
• Mailing address
• Project details (e.g., home size, utility provider, energy usage)

Automatically Collected Information:

• IP address
• Browser type
• Pages visited
• Time spent on pages
• Device and usage data

2. How We Use Your Information

We use the information we collect to:

• Provide and manage solar installation and related services
• Respond to inquiries and provide customer support
• Send updates, promotional materials, and service announcements
• Improve our website and services
• Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers or contractors who help us deliver our services (e.g., financing partners, solar panel suppliers)
• Legal authorities when required to comply with laws or respond to lawful requests
• Business transfers, in the case of a merger, sale, or asset transfer

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings; however, some features of our site may not function properly if you do so.

5. Data Security

We take reasonable precautions to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.

6. Your Privacy Rights

You have the right to:

• Access or update your personal information
• Request deletion of your personal data
• Opt-out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a child under 18, please contact us so we can delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the policy. We encourage you to review this page periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, you can contact us at:

OTG Installs
Website: offthegrid.energy
Email: support@offthegrid.energy
Phone: 817-405-7778
Mailing Address: 4653 Nall Rd Office 24, Farmers Branch, Texas 75244